Solweb were approached by Polyseam to assist with the streamlining of the Painthouse sales order process, specially relating to online sales made on their bespoke e-commerce website. Their website had already been in development when we were approached, having heard about Solweb and our Data Bridge integration solution from the numerous success stories. As their business can move quickly, it was essential that the sales process is as fluid as possible, so the prospect of having all orders placed on their website automatically being created in their accounting and stock management system was integral to their success.
A complete integration would need to ensure that all sales order details, (including all essential customer information), would be directly created in 123insight without any human intervention. The solution would also need to carry out stock adjustments once the order has been successfully created.