Our Solution

Like all our projects, Solweb worked closely alongside the client in order to make sure we developed a website that was in keeping with their company branding and their current infrastructure. The core website was implemented, and demonstrated the ability of Solweb to deliver a solid and reliable solution, as well as our ethos to work closely alongside our clients to ensure our solutions continue to grow and improve along with their business. This is one of the core reasons why Spire has seen the continued success of their website over the years.

Since the original implementation, the website has been continually reviewed and updated. This includes routine updates and improvements (both aesthetic and functional) which usually happens every 6 – 12 months. There have also been some major overhauls which have seen the addition on much larger features, and greatly increased the level of automation and integration.

The current version of the website integrates not only with Access Dimensions, but also with several other custom applications we have written for other aspects of their business. This includes a Sales Order Overlay for the sales team, improving the efficiency of the internal sales process, and also a Returns System that allows customers to submit RMA requests on the website, which are then automatically processed into their local system.

Outcome

The website, now running for over a decade, has been managed and maintained by our Web Portal Solution (which includes The Data Bridge) and has been a continued success. The CMS (Content Management System) allows Spire to control the pages within their own website whilst safe in the knowledge that they don’t need to be trained in web development.

The most recent iteration of the website initially allowed Spire to advance their online sales revenue by over 400% after the first year. Since then, the website has gone from strength to strength, with online sales more than doubling since then, and they continue to break their sales records every month. This demonstrates how a dedicated website team, both at Spire and Solweb, can work together and produce results than continue to exceed expectations.