Solweb Ltd’s customers can expect an even higher quality support service from their UK-based call centre, with the introduction of a new enhanced tracking system for support calls.
Solweb’s Managing Director, Wayne Dix, says “we have improved our existing system, which now features live integration with the Customer Relations Management (CRM) tool, allowing the call centre support team to track and trace every call. Our aim is to deliver excellent and consistent customer service to all of our clients and this new system will help us to achieve this”.
Established in 2000, Solweb Ltd specialise in the design and development of bespoke software solutions. Solweb Ltd has a wide range of customers from any different sectors based worldwide.
For more information contact Solweb on 01202232846 or email email@example.com